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Customer Service

A Letter to VEVOR UK Customers
Latest Updated: January 22,2024
Updated: January 11, 2024
Dear Customers:
Sorry to bother you. We found that some of the products sent for inspection have safety hazards. For the safety of our users, we insist that you immediately stop using the product and contact us to return it. If you cannot return it immediately, please do not use it either. When the item is returned, we will also provide you with a refund. Thanks for your understanding and cooperation.
This letter is updated on January 11, 2024 by having included certain products numbering in the below list from 43 to 62 that have been recalled with the assitance from our UK fullfillment service provider. You may contact us for recall as per the instruction set out herein if you have any one of those products in possession.
This letter is further updated on January 22,2024 by further including certain products sold by us numbering in the below list from 63 to 67 that are subject to further recall. You may contact us for recall as per the instruction set out herein if you have any one of those products in possession.
Our return address:
Name: GCUK Recall G3355
Street: C/O M6DC Cannock, Cley Road, Kingswood Lakeside,
City: Cannock
State: Stafford shire
Postcode: WS11 8AA
Return Instructions:
  • 1.Customer Label is printed and can be found on the label outside the package box.We would appreciate if you could print this email and put it in the package for identification purpose.
  • 2.Before you return your item, please contact us to confirm the shipping fee and shipping information.
  • 3.If you can not return it right now, or have any other issues about how to return it, please contact us as soon as possible.
  • We apologize for any inconvenience this may cause. If you have any other questions please contact us: Support@vevor.com
Sincerely，
VEVOR Team
The following is a list of recalled products and their related information:
No. Customer Label Product Category（Reference No.) Product Name
1 KBJLS500W220V7UM9V2 2211-0036 VEVOR Mug Heat Press, 11oz/11.5cm and 20oz/22cm Two Platens, LCD Cup Press Machine with Detachable Transfer Sublimation Mats, DIY Presser for Coffee Skinny Tumblers, Silica-Gel Printing, Blue
2 KCJSCMGXBJ4JT0001V2 2211-0071 VEVOR Wood Trimmer 710W Wood Router Tool Kit Electric Hand Trimmer Wood Laminator Router Tool Soft Start Compact Router Kit (4 bases)
3 JPS-20ACSBQXJ0001V2 2211-0046 VEVOR Ultrasonic Cleaner Machine 3L Stainless Steel Ultrasonic Cleaning Machine Digital Heater Timer Jewelry Cleaning for Commercial Personal Home Use (3L)
4 G220V110V12V-Y4GJV2 2211-0051 VEVOR PCP Air Compressor, 350W 2700 RPM Portable Diving Compressor, 4500 Psi High Pressure w/8 mm Quick Connector & Built-in Cooling Fan, 1.5L Tank Auto-shutoff Design Powered by Home & Car Battery
5 GYDQBZT0000000001V2 2208-0358 VEVOR PCP Air Compressor 12V DC, PCP Compressor 4500 Psi, Paintball Air Compressor 30MPa Portable PCP Air Compressor, PCP Air Rifle Pump 220V AC, Auto-shutoff Paintball Scuba Tank Compressor Pump
6 DGNTHJSHY2938HSO1V2 2211-0041 VEVOR Heat Press 12X15 Inch 10 in 1 Heat Press 1000W Heat Press Machine with 360°Rotation Swing Away Black 10 in 1 T-Shirt Sublimation Machine Dual-Tube Heating for DIY Pens Caps Mugs and Shirts
7 BPQXJ6L0000000001V2 2211-0027 VEVOR Ultrasonic Cleaner Dual Frequency Ultrasonic Cleaning Machine with Heater Jewelry Cleaner for Parts Jewelry Eyeglass Ring Denture Record Circuit Board 28/40KHz (6L)
8 NGZLQO30L220VQVQZV2 2211-0025 VEVOR Alcohol Distiller Moonshine Still 6.6 Gal 30 L Stainless Home Brewing Kit
9 Q3.2L316-220VKR71V2 2211-0024 VEVOR Digital Ultrasonic Cleaner Ultrasonic Cleaning Machine 3L Stainless Steel
10 KBJLS500W220V7UM9V2 2211-0022 VEVOR Mug Heat Press, 11oz/11.5cm and 20oz/22cm Two Platens, LCD Cup Press Machine with Detachable Transfer Sublimation Mats, DIY Presser for Coffee Skinny Tumblers, Silica-Gel Printing, Blue
11 QZDDDZTKB220V7JP7V2 2211-0019 VEVOR Mug Press Machine, Automatic Mug Heat Press 11-15oz, Cup Transfer Sublimation Portable Coffee Presser with One-Touch Button, Pro Easy Mug Press Machine DIY Printing as Family Friends Presents
12 JPS-30ACSBQXJ0001V2 2211-0013 VEVOR Ultrasonic Cleaner 6L Jewelry Cleaning with Digital Timer Ultrasonic Cleaning Machine for Jewellery Rings Watches Eyeglasses Dentures Coins Metal Parts Commercial and Home Use (6L)
13 TJBYXKHSP80011U5BV2 2211-0014 VEVOR 8 in 1 Heat Press Machine 12”x15“ Sublimation Transfer T-shirt Mug Plate
14 BXSTHJP0708-M0001V2 2211-0016 VEVOR Mini Press 7 x 8 Inch Mini Heat Press 800W Red Portable Easy Press Mini Highly-Sensitive Touch Screen Mini Press Vibration Function Press Machine for T-Shirts with Reliable Double-Tube Heating
15 DHLJTOC-2200WZ3I9V2 2210-0075 Vevor Demolition Jack Hammer Concrete Breaker2200welectric Hammer6 Chisel Bit
16 QMKCJ133DDDJGDYO1V2 2210-0040 Wall Chaser Concrete Saw Electric Groove Cutting Machine Slotter 133mm Saw Blade
17 KCJSCMGXBJ4JT0001V2 2210-0039 VEVOR Wood Trimmer 710W Wood Router Tool Kit Electric Hand Trimmer Wood Laminator Router Tool Soft Start Compact Router Kit (4 bases)
18 JD2.5MMDJD0000001V2 2210-0070 500W Electric Sheet Metal Shear 2.5mm Hand-held Snip Scissor Power Tools 2000 r/min
19 JPS-100ACSBQXJX01V2 2210-0002 VEVOR Ultrasonic Cleaner 30L Jewelry Cleaning with Digital Timer Ultrasonic Cleaning Machine for Jewellery Rings Watches Eyeglasses Dentures Coins Metal Parts Commercial and Home Use (30L)
20 QXJSXNQXJ3L000001V2 2208-0327 VEVOR Knob Ultrasonic Cleaner Ultrasonic Cleaning Machine 3L 304 Stainless Steel
21 JPS-40ACSBQXJ0001V2 2208-0328 VEVOR Ultrasonic Cleaner 10L Jewelry Cleaning with Digital Timer Ultrasonic Cleaning Machine for Jewellery Rings Watches Eyeglasses Dentures Coins Metal Parts Commercial and Home Use (10L)
22 PC03-5WXPTJHS2SLHV2 2208-0325 VEVOR PC03-5 Powder Coating System Electric Spray Gun Painter Portable Powder Coating Gun Yellow Paint Spray Gun
23 NGZLQO30L220VQVQZV2 2208-0167 VEVOR Alcohol Distiller Moonshine Still 6.6 Gal 30 L Stainless Home Brewing Kit
24 GYDQBZT0000000001V2 2205-0165 VEVOR PCP Air Compressor 12V DC, PCP Compressor 4500 Psi, Paintball Air Compressor 30MPa Portable PCP Air Compressor, PCP Air Rifle Pump 220V AC, Auto-shutoff Paintball Scuba Tank Compressor Pump
25 FR900BMFKJ0000001V2 2203-0285 VEVOR FR-900 Auto Horizontal Continuous Plastic Bag Band Sealing Machine Sealer 0-12M/min Adjustable Sealing Speed Commercial Bag Sealers
26 SLHJJ000000000001V2 2202-0298 VEVOR 220V Hot Stapler Plastic Bumper Repair Kit with 3 Heating Settings, Plastic Welding Hot Staple Gun with 300 PCS Staples
27 DHJMIG-2003IN1001V2 2203-0333 VEVOR MIG Welder, 200Amp Welding Machine, MIG-200 3 in 1 Welder Machine, Flux Cored Wire Gas Welder, Digital MMA Welder, Portable Wire Feed Welder, IGBT Multiprocess Welder for Welding Steel & Iron
28 JPS-10ACSBQXJ0001V2 2203-0390 VEVOR Ultrasonic Cleaner 2L Jewelry Cleaning with Digital Timer Ultrasonic Cleaning Machine for Jewellery Rings Watches Eyeglasses Dentures Coins Metal Parts Commercial and Home Use
29 915BD-46NSDJ00001V2 2202-0321 VEVOR Belt disc Sander 375W red Table Belt Sander 220V 50Hz Belt Sander 1420rpm Belt disc Sander Diameter 150mm Horizontal and Vertical Sander
30 YXCJJ100JDPLS0001V2 2211-0122 Electric Cloth Cutter Cutting Machine 100mm Rotary Fabric Cutter Variable Speed
31 MJJRJPGJ8220VGEBSV2 2211-0116 VEVOR Heated Towel Rack, 8 Bars Curved Design, Mirror Polished Stainless Steel Electric Towel Warmer with Built-In Timer, Wall-Mounted for Bathroom, Plug-In/Hardwired, CE Certificated, Silver
32 MJJRJPGJ4220VAK47V2 2211-0114 VEVOR Electric Towel Rail Radiator 4 Bars Towel Warmer 220V 50W Heated Towel Rail Stainless Steel IP55 2 Modes Dry & Heat Towels Load Capacity 11lbs
33 DKJ3018PRO5.5W001V2 2209-0275 Cnc 3018 Pro Cnc 3018 5500mw Cnc Machine Laser Engraver For Plastic Wood Leather
34 DKJ3018PROJCK0001V2 Cnc 3018 Pro Cnc 3018 Cnc Machine Engraver For Wood Leather Plastic
35 DKJ3Z3018DKJ2500MV2 3 Axis Cnc Router Kit 3018 2500mw Milling Injection With Laser Engraver Wood Diy
36 DKJ3Z3018JCJKZQ01V2 CNC Machine 3018 3 Axis CNC Router With Offline Controller Milling Machine For Wood PVCs PCBs
37 DKJ500MWMNJG40x50V2 Laser Engraver Cnc Machine 500mW 40X50cm Laser Engraver For Wood
38 MGDKJ3018M15W0001V2 CNC 3018 Pro CNC 3018 10000 RPM 3 Axis GRBL Control, CNC Machine, Laser Engraver
39 MGDKJ3018M2.5W001V2 CNC 3018 Pro CNC Router 2.5W Laser, 3 Axis, GRBL Control, Laser Engraver Machine
40 MGDKJ3018MJCK0001V2 Cnc 3018 Pro Cnc 3018 10000 RPM 3 Axis GRBL Control Cnc Machine Laser Engraver
41 T8280JRQ000000001V2 Ir Preheating Oven T8280 Rework Station Pcb Board Infrared Temperature Sensor
42 ZDJBJ000000000001V2 2109-0491 Automatic Label Tags rewinder rewinding
43 3.5HPWQPTJ0000001V2 2306-0112 Airless sprayer
44 GBLFD-GC0196-89  2212-0026 Ultrasonic cleaner models JM-020 and JPS08A
45 G3355- QXJSXNQXJ3L0000001V2-1  2212-0013  Ultrasonic cleaner models JM-020 and JPS08A
46 G3355-ZKPMFLQLJ00000001V2 2301-0106 Screen separator
47 G3355- GDBZ40X8INLEDQS01V2-1 2301-0051 LED display screen light
48 G3355- ZCJRQ12V2KWDXYQ01V0-2 2212-0008/ 2306-0119 Diesel car Parking Heater WF5001
49 GBLFD-GC0161  Diesel car Parking Heater WF5001
50 G3355- ZCJRQ12V5KWYJJYC1V0 Diesel car Parking Heater WF5001
51 G3355- ZCJRQ8KWDFKHSDMN1V0 Diesel car Parking Heater WF5001
52 G3355- ZCJRQDXYQ12V5KW01V0 Diesel car Parking Heater WF5001
53 G3355- ZCJRQFT8KWXKHYJKGV0 Diesel car Parking Heater WF5001
54 G3355-ZCJRQJXYQ00000001V0 Diesel car Parking Heater WF5001
55  G3355- ZCJRQXBK5KWXKHYJ1V0-1 Diesel car Parking Heater WF5001
56 G3355- ZDJRQXHK8KWXKHYJ1V0 Diesel car Parking Heater WF5001
57 G3355- ZCJRQ12V2KWDXYQ01V0-2 2212-0008/ 2306-0119 Diesel car Parking Heater WF5001
58 G3355-YXCJJ90JDP0000001V2 2209-0183 Round Knife Cutter model RS-90B machine fabric cutting
59 G3355- SYWGDCLZ1220V479UV2 2209-0162 Magnetic Drill models 40H and MD-40
60 G3355-JBLJ11PCS220V4L81V2 2209-0154 Magnetic Drill models 40H and MD-40
61 G3355-ZP4X2.5X2.2MFJ2-3V2 2301-0046 Air blower
62 G3355-BXSTHJP1210-BU001V2 2306-0120 Heat Press Machine P1210
63 CUT-50DLZQGJ00001V2 2212-0009/0012-0010 Plasma Cutter Cut50 Igbt 50a 220v Cnc Compatible Hot Pt31 Torches
64  DLZQGJCUT40FWSX01V2 2212-0009/0012-0010    Plasma Cutter Cut-40f Integrated Air Inverter 40 A 230 V 12mm Cut Cutting
65 FM1181DGNTHJ00001V2 2306-0120 8 in1 Digital Heat Press Machine 12\"X15\" Sublimation T-shirt Mug Cap DIY Printer
66  JPS-08ACSBQXJ0001V2  2212-0026/2212-0013  Ultrasonic cleaner modelsJM-020 and JPS08A
67  PTJ2200WGYWQPTJ01V2 2301-0005/2306-0112 2200w High Pressure Airless Wall Paint Spray Gun Sprayer Machine Spraying Machine